Frequently Asked Questions (FAQs)

What has changed under the new Protecting Worker Entitlements laws?

What do the changes means for casual employees?

What do auditors need to know?

How is the definition of 'eligible wages' changing?

How is the definition of ‘working hours' changing?

How is the definition of ‘qualifying service' changing?

What specifically is changing on the Levy Advice form and what information is needed to complete the new form properly?

When is the first levy return due using the new form?

What does 'method of calculating eligible wage' mean?

Can I provide a landline number for an employee if a mobile number is not available?

What date is used for 'payroll week start date'?

Where an employee earns different hourly rates depending on the location, time of day or duties, what is their 'hourly rate of pay'?

Do the weekly hours for casual and part-time employees include overtime?

Do I need to advise if an employee changes from full-time salaried to full-time wage?

If a full-time or part-time employee takes leave without pay, does this need to be recorded in the Change of Work Status section?

Can a future end date be entered for in-service long service leave if the leave concludes after the reporting period?

What is the purpose of collecting the hourly base rate of pay for full-time employees?

Can the data be entered weekly on the report if it is submitted monthly?

How can I get specific information to support my organisation?