INFORMATION FOR CASUALS
Changes for casual employees under the Protecting Worker Entitlements Act 2023.
Learn more
PROTECTING WORKER ENTITLEMENTS
Information for employers about changes as part of the Government's Protecting Worker Entitlements laws.
Learn more
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09.
FAQs
About Online Services
What transactions can be done online?
Who should use Online Services and why?
How do I get Online Services access?
Is the platform safe?
Managing your account
I have set up my account, how do I log in?
How can I create or manage users?
What is multi-factor authentication (MFA)?
Can I access Online Services from any device or browser?
What’s the difference between a password reset and a user access reset?
How do I change my notification preferences in Online Services?
Navigating the platform
Can I access forms through Online Services?
How do I download the latest version of a form?
How can I view the progress of my submission?
Will I be able to view previously approved submissions, or only new ones submitted via Online Services?
Where can I find the Authorisation number for a submission in Online Services?
General support
Where can I get help to complete forms?
How do I contact Coal LSL regarding an open submission?
